Privacy Policy

Information We Collect

We collect information in several ways to enhance your experience and provide better services:

• Personal information you voluntarily provide, such as your name, email address, and phone number when you contact us or book activities
• Usage data about how you interact with our website, including pages visited, time spent, and devices used
• Technical information such as IP addresses, browser type, and operating system for security and analytics purposes
• Location data if you enable it, to help us provide location-specific information about activities and conditions at Lough Ennell
• Cookies and similar tracking technologies to remember your preferences and improve your browsing experience

How We Use Your Information

We use the information we collect for legitimate business purposes and to serve you better:

• To respond to your inquiries and provide customer support regarding outdoor activities and bookings
• To send you updates about nature events, bird watching guides, and seasonal activities at our location
• To personalize your experience and recommend activities suited to your interests
• To improve our website functionality and user experience through analytics
• To ensure the security and integrity of our website and protect against fraud
• To comply with legal obligations and respond to lawful requests from authorities

Your Rights and Choices

You have important rights regarding your personal information. You can request access to the data we hold about you, ask us to correct inaccurate information, or request deletion of your personal data. You also have the right to withdraw consent for marketing communications at any time. If you wish to exercise these rights, please contact us directly. We will respond to your requests within 30 days in accordance with applicable data protection regulations. You can also opt out of cookies through your browser settings, though some features may be limited as a result.

Data Security and Protection

We implement industry-standard security measures to protect your personal information from unauthorized access, alteration, and disclosure. Our website uses encryption technology to safeguard sensitive data during transmission. However, no method of transmission over the internet is completely secure. While we strive to protect your information, we cannot guarantee absolute security. We recommend you use strong passwords and keep your login credentials confidential when interacting with our services.

Cookies and Tracking

We use cookies to enhance your browsing experience, remember your preferences, and gather analytics data about website usage. These small files help us understand how visitors interact with our site and what features are most valuable. You can control cookie settings through your browser preferences. We also use third-party analytics services to track how people discover and use our website. These services may place their own cookies on your device. For detailed information about cookies used on our site, please refer to our Cookie Policy.

Third-Party Sharing

We do not sell or rent your personal information to third parties. However, we may share your data with trusted service providers who assist us in operating our website, conducting business, or servicing you, provided they agree to keep your information confidential. We may also disclose information when required by law or to protect our rights and safety. If our business is sold or merged, your information may be transferred as part of that transaction. We will notify you of any such change and any choices you may have regarding your information.

Policy Updates

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. We will notify you of any material changes by posting the updated policy on our website and updating the "Last updated" date. Your continued use of our website following the posting of revised Privacy Policy means you accept and agree to the changes. We encourage you to review this policy periodically to stay informed about how we protect your information.